Dr. Bhawna Gulati Muradia

Dr. Bhawna Gulati Muradia a medical doctor with a Gold Medal in MBA (hospital and health management), Post raduate Diploma in Medical Law and Ethics, Phd Scholar, Black Belt in Six Sigma. She has 18 plus years of work experience in the healthcare sector. Her niche areas have been setting quality standards, certification and accreditation programmes, capacity building and Research. These skills helped her to play pivotal roles in NABH (National Accreditation Board for Hospitals & Health Care Providers) as the Deputy Director and in the prestigious multinational company Wolters Kluwer. Her findings in the Research of the prominent hospitals in the metros in India were presented by her at the international level in the US. This rewarded her with an opportunity to pursue the Harvard Business Management Mentor Programme.

The role of Dr. Bhawna as the Deputy Director of NABH saw her successfully developing, launching & handling National Accreditation Programmes in the Indian Health care Industry for AYUSH Hospitals, Wellness Centers, Dental Colleges & Clinics, AYUSH Colleges and AYUSH Clinics. She also did extensive work in developing International sister body of NABH, named NABH International. She played a pivotal role in the MoU s signed and liasoning work done with the government bodies like Ministry of AYUSH, Ministry of Tourism, CGHS etc.

She has been a Member of FICCI- National Wellness Committee, Member, National Wellness Committee – Ministry of Tourism, Jury Member of National Tourism Awards, Quality Advisor and External Examiner to Jamia Hamdard University, Delhi.

January 2014 Dr. Bhawna Gulati joined Administrative Staff College of India as an Associate Professor at the Centre for Health Care management, Hyderabad

She has been the programme Director for many Management Development Programmes on Health Care Quality, Management concepts for Doctors and Health care administrators, Public Health Managerial officials of various States, Research Projects and participated in various national level government assignments. Some of them are:

Project Director of Prestigious project “Ensuring Continuity of Quality Maternal and Newborn Care across public health facilities in India including WASH and IPC during COVID 19” sponsored by Centre for Disease Control( CDC), Bill and Melinda Gates Foundation and UNICEF India. This project involved 12 specialized online training programmes (of 5 days each) covering 4000 doctors, nurses, administrators and officers of public hospitals all over India and mentoring of 50 public health facilities on IPC and WASH.
Programme Director on 3 months weekend Online Career Accelerator Programme on Health Care Quality (CAP- HCQ) for Bihar Government Officials – Two batches.
Programme Director for multiple training programmes on Hospital Infection Prevention and Control in Public Facilities, sponsored by UNICEF Bihar.
Project Director of UNICEF’s project: Capacity Building of National Health Mission Odisha Staff to improve Hospital Infection Prevention and Control practices around birth.
Course Director for multiple MDPs for Government of Odisha, Gujarat, Kerala, on Health Care Quality, Health Management, NUHM and Leadership providing training to various Public Health Officials like District Programme Managers, District RCH Managers, Urban City and Area Managers.
Project Director for Time and Motion Study of ANMs in three Districts of Andhra Pradesh. Based on this project report, the then Chief Minister Shri Chandrababu Naidu announced various reform measures.
Project Director for Optimization of ANM registers which led to the development, and launch of ANM DIGI, Digital reporting platform for the ANMs in Andhra Pradesh. This is being implemented in whole of Andhra Pradesh.
Facilitated MoU with National Health Systems Resource Centre, GOI (NHSRC) and conducted multiple Capacity building on National Quality Assurance Standards (NQAS) for all state government officials.
Technical Committee member in NTR Vaidya Seva Trust, Govt of Andhra Pradesh for developing Clinical Audit Guidelines for empanelled hospitals.
Member of National Committee for Labour Room Protocols for public Hospitals by Ministry of Health and Family Welfare, Nirman Bhawan, GOI in 2021.
Invited as a member of National Expert Group for Developing National Protocols for Hospital Infection Prevention and Control in public hospitals and Team Leader for Technical Group of Hospital Infection Prevention and Control by Ministry of Health and Family Welfare, Nirman Bhawan, GOI in 2019 and 2020.
Speaker in many Trains the Trainer workshops of Ministry of Health, GOI and UNICEF on LaQshya Certification of Public Hospitals in 2018-2019.
Chief Faculty in Train the Trainer External Assessors Course for Kerala Accreditation System for AYUSH Hospitals, Government of Kerala in 2018.
Lead and signed MoU between ASCI and ET cases, Times Pro, a Times of India initiative for development of case studies and had published two international Case studies in the Case Centre, UK.
Empanelled National Trainer and National Assessor for National Health Mission, Government of India, NABH- AYUSH, IRCA approved ISO 9001: 2008 standards and CII. Conducted numerous National Assessments of Government Hospitals, Private Hospitals and Paramedical Educational Institutes.
Project Director of Prestigious project “Ensuring Continuity of Quality Maternal and Newborn Care across public health facilities in India including WASH and IPC during COVID 19” sponsored by Centre for Disease Control( CDC), Bill and Melinda Gates Foundation and UNICEF India. This project involved 12 specialized online training programmes (of 5 days each) covering 4000 doctors, nurses, administrators and officers of public hospitals all over India and mentoring of 50 public health facilities on IPC and WASH.

Project Director of UNICEF’s project: Capacity Building of Odisha Staff to improve Hospital Infection Prevention and Control practices around birth,

National Health Mission, Odisha and multiple training programmes on Hospital Infection Prevention and Control in Public Facilities, sponsored by UNICEF

Project Director of UNICEF’s project: Capacity Building of Odisha Staff to improve Hospital Infection Prevention and Control practices around birth, National Health Mission, Odisha and multiple training programmes on Hospital Infection Prevention and Control in Public Facilities, sponsored by UNICEF for Bihar Government Officials
Facilitated MoU with NHSRC and conducted multiple Capacity building on National Quality Assurance Standards (NQAS) for all state government officials. Course Director of regularly done MDPs: ASCI’s Certificate Course in Health Care Quality for Allopathy Hospitals” and for AYUSH Hospitals”,
Project Director for Time and Motion Study of ANMs in 3 Districts of Andhra Pradesh and development and launch of ANMDIGI, Digital reporting platform for the ANMs in Andhra Pradesh.
Course Director for multiple MDPs for Government of Kerela on Programme Management and Leadership in public health, providing training to various Kerela government Health Officials
Programme Director for multiple training programmes on National Urban Health Mission for Gujarat Government and Odisha Government officials.
Course Director for multiple MDPs for Government of Odisha on Programme Management and Leadership providing training to various Public Health Officials like District Programme Managers, District RCH Managers, Urban City and Area Managers etc
Course Director of workshop on Leadership and Entrepreneurship for Medical Colleges students in Pondicherry.
Technical Committee member in NTR Vaidya Seva Trust, Govt of Andhra Pradesh for developing Clinical Audit Guidelines for empanelled hospitals.
Invited as a member of National Expert Group for Developing National Protocols for Hospital Infection Prevention and Control in public hospitals by Ministry of Health and FamilyWelfare, Nirman Bhawan, GOI in 2019.
Invited as subcommittee member for Drafting Indian Public Health Standards (IPHS) for National Urban Health Mission, NHSRC, GOI in 2018.
Empanelled as a Subject Matter expert in Hospital Management by Shiksha.com in 2018
Speaker in many Trains the Trainer workshops of Ministry of Health, GOI and UNICEF on LaQshya Certification of Public Hospitals in 2018-2019.
Chief Faculty in Train the Trainer External Assessors Course for Kerala Accreditation System for AYUSH Hospitals, Government of Kerala in 2018.
National Expert Speaker in Train the Trainer Programme by UNICEF Bihar on LaQshya Guidelines for Public Hospitals in 2019.
National Expert Speaker in workshop on Development of Training Strategy for Health, Government of Rajasthan sponsored by UNICEF

Empanelled National Assessor for National Health Mission, Government of India, Health Care Sector Skill Council and NABH- AYUSH, IRCA approved ISO

9001: 2008 standards and CII. Conducted numerous National Assessments of Government Hospitals, Private Hospitals and Paramedical Educational

Developed National Level Manual for District functionaries of National Health Mission in ASCI’s project with Department of Administrative Reforms and Public Grievances (DARPG), Government of India
Course Director of e-Course on NABH Accreditation for Medisys Pvt. LtdO) for CAHOCON 2018.

Technical Editor to ASCI Journal of management- Hospital & Health Special issue (peer reviewed ISSN journal). Many published articles in various ISSN

Technical Editor to ASCI Journal of management- Hospital & Health Special issue (peer reviewed ISSN journal). Many published articles in various ISSN peer reviewed journals.
Lead and signed MoU between ASCI and ET cases, Times Pro, a Times of India initiative for development of case studies in the Centre for Health Care Management. Had published two international Case studies in the Case Centre, UK.
Lead the MoU signing between ASCI and Indian Dental Association for Business Development, promotion and admissions in ASCI’s Post graduate Hospital management course
Developed Academic industry interface for ASCI’s hospital management course in hospital Industry. Facilitated internships of students in leading hospitals, guided 240-250 student’s live projects and organized guest lecturers from CEOs/Top Management of Hospitals/ Government for students from years January 2014 to May 2018
Empanelled National Assessor for National Health Mission, Government of India, Health Care Sector Skill Council and NABH- AYUSH, IRCA approved ISO 9001: 2008 standards and CII. Conducted numerous National Assessments of Government Hospitals, Private Hospitals and Paramedical Educational Institutes.
Member of the prestigious Research Committee and Academic Committee of the Consortium of Accredited Hospitals (CAHO) for CAHOCON 2018.

CURRENT INTEREST

Her current areas of interest are Quality and Systems, Continual Quality Improvement, Accreditation, Patient Safety, Skill Development, Hospital Operations and Human Resource Development.

CONTACT
Dr. Bhawna Gulati Muradia
Professor
Dr. Kakarla Subba Rao Centre for Health Care Management
Administrative Staff College of India, College Park Campus,Road No.3, Banjara Hills, Hyderabad – 500 034.
+91-40-66720700
bhawna@asci.org.in

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