Accredited as उत्कृष्ट by Capacity Building Commission, GoI

Job Description

Career Opportunity

Desk Officer – PGGC (TGRERA)

Administrative Staff College of India (ASCI), Hyderabad

Job Description      Apply Now

About PGGC

PGGC is a grievance and guidance support system under the Telangana State Real Estate Regulatory Authority (TGRERA), helping citizens with rights, guidance, and verified real estate information.

Positions

Desk Officer – 3 Positions

Key Responsibilities

  • Handle citizen queries and grievances at PGGC.
  • Provide verified information related to TGRERA rules and processes.
  • Enter, track, and update grievance records systematically.
  • Coordinate with Team Leader and concerned authorities for escalations.
  • Assist walk-in citizens and support telephone/email-based helpdesk.

Eligibility & Skills

  • Graduate degree in any discipline.
  • Strong communication and customer-handling skills.
  • Basic computer skills (MS Office, documentation, data entry).
  • Experience in helpdesk, customer service, or admin roles preferred.
Job Location

Hyderabad, Telangana

Apply By

December 3rd, 2025

Selection Process

Shortlisted candidates will be called for an interview.

How to Apply

Send your CV and covering letter to: [email protected]
Subject Line: "Application for Desk Officer - PGGC"