Programme Overview
Organisations face mounting internal and external stakeholder expectations in today's dynamic and competitive business environment. Companies are constantly pressured to sustain growth to reduce costs, enhance productivity, and improve product and service quality. While technological advancements and process improvements are vital, these initiatives often fall short without employees' active cooperation and engagement.
Managers play a pivotal role in fostering this engagement. Their success is primarily determined by their ability to communicate effectively across various contexts—interpersonal conversations, team discussions, organisational change, or negotiations. When executed strategically, communication becomes a powerful tool to influence, inspire, resolve conflicts, and drive change.
This programme empowers practising managers with the communication skills necessary to lead more effectively, navigate complex interactions, and contribute meaningfully to organisational performance and culture.
OBJECTIVES
- Grasp the core principles of effective managerial communication and its impact on team and organisational success.
- Practise active listening, empathy, and constructive feedback to enhance collaboration and trust.
- Strengthen public speaking and presentation skills for clear, confident, and compelling delivery.
- Manage difficult conversations and resolve conflicts through assertive yet respectful communication.
- Apply effective written, verbal, and digital communication techniques across professional settings.
CONTENT
Day I: Foundations of Managerial Communication
- Importance of communication in leadership and management
- Communication challenges faced by managers
- Active listening as a leadership skill
Day III: Communication for Collaboration and Change
- Team and interdepartmental communication
- Conflict resolution through effective dialogue
- Inspirational communication strategies
- Communicating organisational change
Day IV: Communication in the Digital Era
- Virtual communication tools and platforms
- Digital etiquette in professional settings
- Self-assessment and communication skills evaluation
Day V: Continuous Improvement in Communication
- Creating a personalised communication development plan
- Setting realistic goals for ongoing improvement
METHODOLOGY
This programme adopts a practical, interactive approach to adult learning, incorporating:
- Role plays and simulations
- Case-based discussions
- Group exercises and peer feedback
- Self-assessment tools
- Expert-led lectures and reflective assignments
This methodology ensures experiential learning and the immediate applicability of communication tools in the participants’ respective organisational contexts.
FACULTY
Prof. Swarnalatha Jagarlapudi
Professor Swarnalatha Jagarlapudi is a distinguished academician and human resource management expert with over 36 years of cross-sectoral experience in public and private domains. She holds an MPhil in Industrial Psychology from TISS, Mumbai, and multiple advanced qualifications, including Master’s degrees in Applied Psychology, Criminal Law and Forensic Science, HR, International Business, Economics, Foreign Trade, and Mass Communication.
Known for her strategic insight and entrepreneurial approach, Prof. Swarnalatha has designed and conducted high-impact leadership and organisational development programmes for leading government, banking, finance, IT, manufacturing, and healthcare entities. Her extensive credentials—from NLP Practitioner to Internal Auditor and Stress Management Professional—augment her strong academic foundation and practical leadership expertise.
PARTICIPANT PROFILE
Ideally, this programme suits senior and middle-level managers from government, public sector enterprises, private corporations, service sector organisations, and banks. It is designed for professionals across functional areas who seek to enhance communication competence for more significant leadership impact and team effectiveness. Participants from India and neighbouring countries will also benefit from the diverse learning environment and peer exchange.
Organisational sponsorship is essential
VENUE
The programme is fully residential and the participants will be accommodated in air-conditioned single- occupancy rooms. The college does not provide accommodation for the family. The college campus is Wi- Fi-enabled comprehensively.
DURATION
The programme duration is 5 days, starting from March 09-13, 2026. The participants are expected to arrive a day before commencement and may leave after the conclusion of the programme.
PROGRAMME FEE
Residential Fee: Rs. 69,500/- (US $ 1086 for foreigners) plus GST as applicable (presently 18%) per participant. The fee covers tuition, board and lodging, courseware (in electronic form) and other facilities of the College including internet usage.
Non-Residential Fee: Rs.59,500/- plus GST as applicable (presently 18%) per participant. The fee covers tuition, course ware (in electronic form) working lunch and other facilities of the College including internet usage.
A discount of 10% on the Programme fee for three or more participants from the same organisation will be given, provided the payment is credited into our Bank account before . March 06, 2026
Note: Kindly forward us the details of Bank/Wire transfer of fee payment indicating the Programme Code (Prg/25-26/1/190) [email protected] e-mail: to for confirmation.
MEDICAL INSURANCE
The nominees are requested to carry with them the proof of Medical Insurance. The sponsoring agency is required to endorse the nominees' medical coverage in the event of hospitalization.
LAST DATE FOR NOMINATION
Please use the prescribed/attached form. The last date for receiving nominations . Kindly contact March 02, 2026 the Programmes Officer for further details (contact details are given at the end of the nomination form).
LAST DATE FOR WITHDRAWAL
March 05, 2026. Any withdrawals after this date will entail forfeiture of the fee paid, if any.
ASCI ALUMNI ASSOCIATION
Participants of the College programmes will automatically become members of the ASCI Alumni Association.
CERTIFICATE OF PARTICIPATION
The College issues a Certificate of Participation on the conclusion of the programme.
