Administrative Staff College of India (ASCI)

Team Leader – PGGC (TGRERA)

Administrative Staff College of India (ASCI), Hyderabad

About PGGC

PGGC (Public Grievance & Guidance Cell) is a support system established under the Telangana State Real Estate Regulatory Authority (TGRERA), designed to assist citizens in understanding their rights, receiving verified information, and navigating real estate processes under the TGRERA Act.

Position

ASCI invites dynamic and qualified professionals for the role of Team Leader to work with Public Grievance cum Guidance Cell (PGGC) at TGRERA.

Key Responsibilities

Supervise PGGC operations and team members.
Ensure quality grievance handling and citizen guidance.
Coordinate with TGRERA and ASCI for smooth workflow.
Monitor, analyse and report grievance data and progress.
Ensure timely escalation and resolution of public issues.
Maintain accuracy and reliability of citizen communication.

Eligibility & Skills

Graduates / Postgraduates with strong leadership capabilities preferred.
Experience in grievance redressal, public services, administration, or customer support.
Excellent communication, coordination and decision-making skills.
Ability to manage teams and deliver under timelines.

Job Location

Hyderabad, Telangana

Apply By

December 3rd, 2025

Selection Process

Shortlisted candidates will be called for an interview.

How to Apply

Send your CV and covering letter to:
[email protected]
Subject Line: "Application for Team Leader - PGGC"

Job Description

Career Opportunity