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PROFILE

Dr. Reshma M Gopan

Assistant Professor

Dr. Reshma .M. Gopan ,

holds the position of an Assistant Professor in Dr. Kakarla Subba Rao Centre

for Healthcare Management under Administrative staff college of India (ASCI),

Hyderabad.


She is a Registered Dental

Doctor, under Delhi Dental Council and a member of the Indian Dental

Association (IDA), who completed her Bachelors in Dental Surgery (BDS) from

Inderprastha Dental College and Hospital (IPDC), affiliated to Chaudhary Charan

Singh University, Sahibabad, Ghaziabad, Delhi NCR.A Gold Medalist in BDS, who

scored highest marks in the subject of Pedodontics and Preventive Dentistry

amongst all successful candidates in the BDS final year university examinations.

She was honoured with the “Most Valuable student” (2009-2014) award from her

college at her Convocation ceremony, considering her excellent Academic and Co-curricular

achievements.She’s a “Limca Book of World

Records” winner (Feb 2014) for fabrication and distribution of maximum number

of free Dentures to Geriatric patients in Vatsalya Gram, Vrindavan in

association with Inderprastha Dental College & Hospital and Param Shakthi

Peeth.She went on to pursue her

Master’s in Business Administration (MBA) with dual specialization in Hospital

and Healthcare Administration (Gold Medalist), from The Indian Institute of

Learning and Advanced Development (INLEAD), affiliated to Lingaya University, Faridabad,

Delhi NCR, post a year of dental practice.Prior to joining ASCI, she has

a vast hospital industry experience as she has worked as a Hospital

Administrator in both Corporate sector (MAX Super speciality Hospital, Saket,

New Delhi)530 plus bedded as well as missionary (Believer’s Church Medical

College Hospital, Kerala)743 bedded Multispeciality hospitals, accredited under

NABH.Her area of expertise include

the Health Insurance sector where she has been a pioneer in the post of a Medical

Consultant(Insurance & ECHS) in Believer’s Church Medical College Hospital,

Thiruvalla, Kerala with experience in handling

escalated matters in claim processing and team management, grievance redressal while

being a point of contact for Government insurance schemes like ECHS (Ex-servicemen’s

Contributary Health Scheme),where she was instrumental in obtainment of NABH

rates for the empanelled hospital she worked in , Part of setting up a unit of the

Ayushman Bharat -PMJAY, (KASP)Kerala State Health Insurance programme, representing

the empanelled hospital. Experienced in all corporate/private insurance claim

processing, team management, medical query redressals & medicolegal cases

from the empanelled hospital.She has a keen interest in

Hospital Quality Management and is certified with “SIX SIGMA WHITE BELT” and

has been an internal auditor for NABH related inspections in the accredited

hospitals she worked.Certified in Disaster

Management and Fire Safety by safety circle, USA.Also certified under,

Leadership Education & Abilities Development (LEAD Programme),Professional Attributes &

Corporate Employability (PACE) programme.She has a flare for academics

and teaching and has also been a Faculty in the Believers Church Medical

College Hospital, Thiruvalla, Kerala for the students of Allied Health.At Kakarla Subba Rao Centre

for Hospital management, she is teaching and mentoring students of PGDM

(Hospital Management), which is a two-year regular programme approved under

AICTE and is also involved in taking sessions for MDPs/ events /training

programmes undertaken by the Dr Kakarla Subba Rao Centre for Health Care

Management conducted for central/state government officials as well as

Dr. Reshma .M. Gopan ,

holds the position of an Assistant Professor in Dr. Kakarla Subba Rao Centre

for Healthcare Management under Administrative staff college of India (ASCI),

Dr. Reshma .M. Gopan , holds the position of an Assistant

Dr. Reshma .M. Gopan , holds the position of an Assistant Professor in Dr. Kakarla Subba Rao Centre for Healthcare Management under Administrative staff college of India (ASCI), Hyderabad.


She is a Registered Dental Doctor, under Delhi Dental Council and a member of the Indian Dental Association (IDA), who completed her Bachelors in Dental Surgery (BDS) from Inderprastha Dental College and Hospital (IPDC), affiliated to Chaudhary Charan Singh University, Sahibabad, Ghaziabad, Delhi NCR.

A Gold Medalist in BDS, who scored highest marks in the subject of Pedodontics and Preventive Dentistry amongst all successful candidates in the BDS final year university examinations. She was honoured with the “Most Valuable student” (2009-2014) award from her college at her Convocation ceremony, considering her excellent Academic and Co-curricular achievements.

She’s a “Limca Book of World Records” winner (Feb 2014) for fabrication and distribution of maximum number of free Dentures to Geriatric patients in Vatsalya Gram, Vrindavan in association with Inderprastha Dental College & Hospital and Param Shakthi Peeth.

She went on to pursue her Master’s in Business Administration (MBA) with dual specialization in Hospital and Healthcare Administration (Gold Medalist), from The Indian Institute of Learning and Advanced Development (INLEAD), affiliated to Lingaya University, Faridabad, Delhi NCR, post a year of dental practice.

Prior to joining ASCI, she has a vast hospital industry experience as she has worked as a Hospital Administrator in both Corporate sector (MAX Super speciality Hospital, Saket, New Delhi)530 plus bedded as well as missionary (Believer’s Church Medical College Hospital, Kerala)743 bedded Multispeciality hospitals, accredited under NABH.

Her area of expertise include the Health Insurance sector where she has been a pioneer in the post of a Medical Consultant(Insurance & ECHS) in Believer’s Church Medical College Hospital, Thiruvalla, Kerala with experience in handling escalated matters in claim processing and team management, grievance redressal while being a point of contact for Government insurance schemes like ECHS (Ex-servicemen’s Contributary Health Scheme),where she was instrumental in obtainment of NABH rates for the empanelled hospital she worked in , Part of setting up a unit of the Ayushman Bharat -PMJAY, (KASP)Kerala State Health Insurance programme, representing the empanelled hospital. Experienced in all corporate/private insurance claim processing, team management, medical query redressals & medicolegal cases from the empanelled hospital.

She has a keen interest in Hospital Quality Management and is certified with “SIX SIGMA WHITE BELT” and has been an internal auditor for NABH related inspections in the accredited hospitals she worked.

Certified in Disaster Management and Fire Safety by safety circle, USA.

Also certified under, Leadership Education & Abilities Development (LEAD Programme),

Professional Attributes & Corporate Employability (PACE) programme.

She has a flare for academics and teaching and has also been a Faculty in the Believers Church Medical College Hospital, Thiruvalla, Kerala for the students of Allied Health.

Dr. Reshma M Gopan holds the position of Assistant Professor at Dr. Kakarla Subba Rao Centre for Healthcare Management of the Administrative staff college of India (ASCI), Hyderabad.

She is a Dental Doctor registered with the Delhi Dental Council and a member of the Indian Dental Association (IDA). She completed her Bachelors in Dental Surgery (BDS) from Inderprastha Dental College and Hospital (IPDC), affiliated to Chaudhary Charan Singh University, Sahibabad, Ghaziabad, Delhi NCR.

A Gold Medalist in BDS, she was honoured with the “Most Valuable student” (2009-2014) award from her college, for her excellent Academic and Co-curricular achievements. She is a “Limca Book of World Records” winner (Feb 2014) for fabrication and free distribution of maximum number of Dentures to Geriatric patients in Vatsalya Gram, Vrindavan in association with Inderprastha Dental College & Hospital and Param Shakthi Peeth.

She went on to pursue her Master’s in Business Administration (MBA) with dual specialization in Hospital and Healthcare Administration (Gold Medalist), from The Indian Institute of Learning and Advanced Development (INLEAD), affiliated to Lingaya University, Faridabad, Delhi NCR, post a year of dental practice.


She went on to pursue her Master’s in Business Administration (MBA) with dual specialization in Hospital and Healthcare Administration (Gold Medalist), from The Indian Institute of Learning and Advanced Development (INLEAD), affiliated to Lingaya University, Faridabad, Delhi NCR, post a year of dental practice.


She went on to pursue her Master’s in Business Administration (MBA) with dual specialization in Hospital and Healthcare Administration (Gold Medalist), from The Indian Institute of Learning and Advanced Development (INLEAD), affiliated to Lingaya University, Faridabad, Delhi NCR, post a year of dental practice.

Prior to joining ASCI, she gained hospital industry experience, working as a Hospital Administrator in the corporate sector (500 plus bedded MAX super speciality Hospital, Saket, New Delhi) and in a medical college hospital (700 plus bedded Believer’s Church Medical College Hospital (BCMCH), Thiruvalla, Kerala) which are multi-speciality hospitals, accredited by NABH.

Her area of expertise include the Health Insurance sector where she has been a pioneer in the capacity of Medical Consultant (Insurance & ECHS) in BCMCH, Thiruvalla, Kerala, handling all types of corporate/private insurance claim processing, escalated matters in claim-processing, medical query redressal and medicolegal cases, while being a point of contact for Government insurance schemes like ECHS (Ex-servicemen’s Contributary Health Scheme). She was instrumental in obtaining NABH rates for the empanelled hospital she worked at, and participated in the setting up of a unit of the Ayushman Bharat -PMJAY, Kerala State Health Insurance programme (KASP), representing the empanelled hospital.

She has a flair for academics and teaching and has been a faculty member in the Believers Church Medical College Hospital, Kerala, for the students of Allied Health.

She has a keen interest in Hospital Quality Management and is certified with “SIX SIGMA WHITE BELT”. She has served as an internal auditor for NABH-related inspections in the accredited hospitals she worked at.

She is certified in Disaster Management and Fire Safety by safety circle, USA as also certified by Leadership Education & Abilities Development (LEAD) Programme and Professional Attributes & Corporate Employability (PACE) programme.

At Kakarla Subba Rao Centre for Hospital management, she is teaching and mentoring students of PGDM (Hospital Management), which is a two-year regular programme approved by AICTE, and is also involved in conducting sessions for MDPs/events/training programmes undertaken by the Centre, for central/state government officials as well as corporate sector hospital Managers/Administrators.

Her current interests: Health Insurance, Hospital operations, Patient care and Safety management, Healthcare Quality Management, Grievance Handling & Conflict Management, Corporate Attributes Development for Employability, Communication/soft skills and Personality development.

CONTACT

Dr. Reshma M Gopan

BDS, MBA( Healthcare & Hospital Administration)

Assistant Professor

Administrative Staff College of India (ASCI),

College Park Campus Road No:3,

Banjara Hills Hyderabad – 500 034, INDIA

Tel: 040 66533000

Fax: 040 66534356

Dr. Kakarla Subba Rao Centre for Health Care Management,

Administrative Staff College of India (ASCI),

College Park Campus Road No:3,



Banjara Hills Hyderabad – 500 034, INDIA

Tel: 040 66533000


Fax: 040 66534356

Mobile: 96540 50427

[email protected]

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