A medical doctor with a Gold Medal in MBA (hospital management), Dr. Bhawna Gulati has 13 plus years of work experience in the healthcare sector. Her niche areas have been setting quality standards and Accreditation programmes and Market Research. These skills helped her to play pivotal roles in Wolters Kluwer as Manager – Clinical Solutions and in NABH (National Accreditation Board for Hospitals & Health Care Providers) as the Deputy Director. Her findings in the Market Research of the prominent hospitals in the metros in India were presented by her at the international level in the US. This rewarded her with an opportunity to pursue the Harvard Business Management Mentor Programme.
The role of Dr. Bhawna as the Deputy Director of NABH, saw her successfully developing, launching &handling National Accreditation Programmes in the Indian Health care Industry for AYUSH Hospitals, Wellness Centers, Dental Colleges & Clinics, AYUSH Colleges and AYUSH Clinics. She also did extensive work in developing International sister body of NABH, named NABH International. Her managerial capacity enhanced further when she played a pivotal role in the MoU s signed and liasoning work done with the government bodies like Ministry of AYUSH, Ministry of Tourism, CGHS etc. She also handled empanelment of hospitals & health care providers by government agencies like ECHS and CGHS at national level.
She has been a Member of FICCI- National Wellness Committee, Member, National Wellness Committee - Ministry of Tourism, Jury Member of National Tourism Awards, Quality Advisor and External Examiner to Jamia Hamdard University, Delhi.
January 2015 Dr. Bhawna Gulati joined Administrative Staff College of India as an Associate Professor at the Centre for Health Care management, Hyderabad.
She has contributed immensely to the larger good of the organization and the student community by developing a strong Academic industry interface with the most reputed hospitals in India – facilitating internships, guest lectures by CEO/top management, Ministry and Government officials. She has lead and signed MoU between ASCI and ET cases, Times of India, for developing case studies and with an objective to develop business and admissions, a MoU has been signed with Indian Dental Association. Dr. Bhawna Gulati has been the Technical Editor of ASCI journal of Management- a peer review ISSN journal which had a special issue on Hospital & Healthcare. Apart from organizing high profile conclaves and conference at ASCI, she has been a speaker and moderator in many external conferences. She conducted assessment of educational institutions for Health care Skill Sector council and has been actively involved in developing online course on Post Graduate Diploma on NABH Quality Accreditation for Hospitals at Medisys Educational Tech.
She has added to her list of accomplishments by qualifying in the internationally recognized IRCA approved certification in ISO 9001: 2008 standards as the Lead Assessor and by achieving Black Belt in Six Sigma.
Her current areas of interest are Quality and Systems, Continual Quality Improvement, Accreditation, Patient Safety, Skill Development, Hospital Operations and Human Resource Development.
Dr. Bhawna Gulati Muradia
Associate Professor - Centre for Health Care Management
Administrative Staff College of India,
College Park Campus,
Road No.3, Banjara Hills,
Hyderabad - 500 034.